The ideal candidate must be able to effectively communicate with clients in both English and Spanish. Collection of demographic information and subsequent input into the client database system is a one of many job functions. Candidates must be willing to serve as the face of the agency by meeting and greeting all who enter the office. This position may also include additional administrative tasks as assigned which require a basic knowledge of MS Word, Outlook and Excel. Solid experience and high comfort level using computers are essential.

Responsibilities include:
Greeting all agency visitors
Answering telephone
Performing data entry for services rendered to clients in the client database
Performing data entry of client demographic information in the client database
Notifying clients when they are due for agency re-certification
Accepting and copying client re-certification documents
Providing referral information to inquiring callers
Assisting in CAP’s numerous Special Projects as needed
Participate in monthly food distribution and receiving’s.
Accompany the Director of various Outreach Projects outside of the office.

Candidate is responsible for daily operations of the office, which includes client services, general housekeeping and receiving of deliveries.

High School Diploma or Equivalent
Previous applicable experience
Bi-lingual in English and Spanish with both verbal and written proficiency

Job Hours:
This is a part-time position, 20 hours per week, Monday through Friday, flexible shifts.

Please email cover letter and resume to JRossi@westcop.org