POSITION: Area Director
PROGRAM: Peekskill Community Action Program  
REPORTS TO: Program Director
FLSA STATUS: Exempt        

Job Description

Manage the day to day operation for a Community Action Program. Develop, implement and manage programs geared towards self-sufficiency, and provide services through community collaboration, to meet the needs of the community.



  • Establish annual goals and outcomes based on CSBG guidelines
  • Develop programs and deliver services to meet targeted outcomes
  • Monitor and evaluate programs for viability
  • Data collection and system maintenance (CAPTAIN)
  • Ensure accurate and timely internal and external reports
  • Facilitate a fund raising activity


  • Prepare annual budget and monitor expenditures
  • Monitor grants: funding periods, reapplication, reporting, submission of claims
  • Expedite pay orders in a timely manner
  • Keep track of fund raising income


  • Develop working relationships with funders, government agencies, community partners and other CAP programs
  • Represent WestCOP and market its services at community events
  • Collaborate with community partners to deliver programs and services
  • Write reports and assist with grant writing
  • Recruit members and provide support to CAP Advisory council

Staff supervision

  • Hire, train and supervise employees, providing leadership and support
  • Conduct staff meetings
  • Recruit, train and supervise volunteers

Please email resume and cover letter to Denise Chin,


PROGRAM: Shelter Monitoring & Transportation Services (SMTS)  
REPORTS TO: Community Action Partnership Coordinator
FLSA STATUS: Exempt        


The Case Manager-SMTS is a key provider of services within Westchester Community Opportunity Program’s Management Model. The Case Manager-SMTS works with the client to assess their strengths and needs, plans a course of action, links the client to services, counsels the client, and monitors progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.


The position requires a bachelor’s degree or 60 college credits plus two years’ relevant experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.


  1. Supervise Client Care Workers/Shelter Monitors, including recruitment, approval of work schedules and time off, performance evaluations, recommendations for promotion, and other employee relations issues.
  2. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
  3. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Monitor and update the plan with the client as required.
  4. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
  5. Document case management activities in accordance with agency and founder guidelines and procedures, including the review of the client’s biweekly travel itinerary and managing the daily transportation schedule. Collect service data and participate in evaluation and quality assurance activities.
  6. Perform related tasks as assigned


  1. Client Care Workers/Shelter Monitors are effectively supervised.
  2. The client is informed of his/her rights and responsibilities as a participant in the program as well as the goals and workings of the case management program. A comprehensive assessment is developed.
  3. The client is provided with an appropriate and current individual service plan.
  4. The client participates in meetings for the purpose of achieving his/her service goals.
  5. Case management services are well documented and quality assurance activities provide continuous improvement of services. Funding agency documentation and reporting requirements are fully met. Ensure the clients bi-weekly travel itineraries are received and the daily transportation schedule is accurate.
  6. Related tasks are performed completely, on time and accurately.

To apply, please send cover letter and resume to:


The ideal candidate must be able to effectively communicate with clients in both English and Spanish. Collection of demographic information and subsequent input into the client database system is a one of many job functions. Candidates must be willing to serve as the face of the agency by meeting and greeting all who enter the office. This position may also include additional administrative tasks as assigned which require a basic knowledge of MS Word, Outlook and Excel. Solid experience and high comfort level using computers are essential.

Responsibilities include:
Greeting all agency visitors
Answering telephone
Performing data entry for services rendered to clients in the client database
Performing data entry of client demographic information in the client database
Notifying clients when they are due for agency re-certification
Accepting and copying client re-certification documents
Providing referral information to inquiring callers
Assisting in CAP’s numerous Special Projects as needed
Participate in monthly food distribution and receiving’s.
Accompany the Director of various Outreach Projects outside of the office.

Candidate is responsible for daily operations of the office, which includes client services, general housekeeping and receiving of deliveries.

High School Diploma or Equivalent
Previous applicable experience
Bi-lingual in English and Spanish with both verbal and written proficiency

Job Hours:
This is a part-time position, 20 hours per week, Monday through Friday, flexible shifts.

Please email cover letter and resume to